Testimonials
Regardless of the number of TV, Radio and Newspaper ads we use to advertise, the #1 source of our success is customer referrals. We would like to thank all of our past cusomters that have taken the time to email or write in to our dealerships commenting on their experience with us. Customer satisfaction is our primary goal in all aspects of our work for you. Below are just a few of the samples we would like to share with you.
“Good Service”
(Honda)
Took in my Honda CR-V that I had actually purchased from a local competitor a few years back.
They did a great job on my 75k tune up and it was a few bucks less than I was quoted at my
original dealership. Good service department.
William L.
“Great Customer Service!!!!”
(Honda)
I hate buying cars. The aggravation of determining if you're getting a good deal and
having to hassle with the salesman is something I really detest. I purchased a new
car last year from a different dealership and it was a lengthy process of back and
forth and "let me ask my manager". I was so happy with my experience at Benson Honda that
I would purchase only Honda's for the rest of my driving years, just to shop there!
...There was no haggling, no pressure, I never felt rushed. I felt like they went above
and beyond to make us happy. I would recommend anyone to Benson Honda! Read full review
DiBurromom
“Great Service Center”
(Chevrolet)
I purchased my Chevy Silverado out of state a few years back and was looking for a
local dealership to service it. I checked out 2 other Chevy dealers for a price
quote on break work and a warning light that kept going off. Benson was the cheapest
and the service rep was very friendly over the phone. Once there, they did the break
job and did not charge me for the faulty fuze and work needed to fix the warning light.
A+ in my book.
Mike
“Exceeding The Standards”
(MBofSA)Your Assistant Service Manager Eric Urban exemplifies 'exceeding the standards'
every time I have to bring my vehicle in for service. Recently, I had a headlight
lamp burn out the day prior to a CRITICAL meeting with 'out-of-town' executives, which
were to be driven around by me following a corporate event that very next evening! After
I muttered, "Why me?" I called Eric (via the BlueAnt Bluetooth module he sold me on my last visit)
to schedule a lamp change, seeing I was in need of the lamp ASAP. He calmly stated,
"Not a problem, I'll walk it right through service...we can do it now." I then of course
raced to MBofSA at my earliest. When I arrived, Eric not only replaced the lamp AT NO CHARGE,
he replaced it himself and advised of how Mercedes fits their lamps and calibrates them.
I drove away from MBofSA #3-Not being charged, #2-lnformed on how to quickly install my headlamps
myself, and MOST IMPORTANTLY #l-Treated as a VIP! I do wish customer service was like that elsewhere.
Theodore O.
USAF (Retired)



